Remote Support

Efficient IT / IS Support Issue Ticket Resolution

ADIM Technology Corp. provides remote support sessions for server, client, end user, and remote telecommuters. We are able to provide quick technical support resolutions while users can watch the session. ADIM Technology provides you with a support desk for a fraction of the cost of a qualified full-time support staff resource.

How IT Works – Call into or email our call center. We provide a link to establish a remote control session to your users and their system. We walk through the issues and address with user until their is a resolution.
Versatile – Server issue? Remote user issue? End user issue? No problem we have you covered.
Efficient – Quick response times with local onshore staff members who are familiar with your account and network configuration. If onsite support is required we will send technicians to your location.
Cost Effective – We provide a quality service that we guarantee to lower your operational expense.